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Ineffective pushback to a pushy manager?
How do you deal with a manager who believes that a software development team needs to go faster and should be pushed? I want to review some of the responses to my earlier blog and test the idea that...
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Conversations for double-loop mindset changes with Kanban
You can watch the video of my talkfrom the Lean Software Systems Consortium (LSSC12) conference in Boston earlier this month. Using the Ladder of Inference to produce Double Loop Learning conversations...
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Handling a team member who “talks too much”
How do you handle a situation as a team manager or coach where one member of the team seems to dominate the conversation? The scenario below is based on several experiences where team members think...
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Naming names: helping Agile teams effectively deal with discussing...
I’ve seen a common issue where people in Agile teams are afraid to mention the behaviour of specific individuals. There’s often a fear that speaking about individuals’ behaviour will result in...
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Good question: how to unblock stuck conversations
When discussions become stuck in a ‘death-spiral’ of point-counterpoint views it’s useful to have some techniques to unblock the discussion. One great technique is to shift the focus from telling...
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The Art of Handling Elephants in the Room
When we spot and elephant in the room, or an undiscussable topic that isn’t being addressed, it is tempting to tackle it head on. However, just naming the elephant or telling people that they’re not...
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